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Privacy policy

Last update: __ Dec 12, 2022 __


Celine Saloumi respects your privacy. As such, we are committed to protecting the personal information of our users. We have adopted this privacy policy (the "Policy") to be transparent about what information we collect, why we collect it, with whom we share it, how you can access it, and how to correct it, if necessary. In this Policy, the terms "Celine Saloumi", "we", "us" and "our" refer to Celine Saloumi.


We recognize our obligation to manage your data responsibly. We do not and will not sell your data to third parties.


This policy applies to the use of the http://www.celinesalouminutrition.com/ website. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you consent to the use of your personal information as described in this Policy.


In order to make this Policy as clear as possible, we have identified the occasions when a user could potentially share personal information with us. The Policy is therefore divided as follows:


Learning more about Celine Saloumi;

Making purchases from Celine Saloumi; and

Contacting our customer service department.

 


The information collected through these different sections will be discussed in more detail in this Policy. Information such as how your personal information is used, how and when it may be shared, how you can access and control it, how we ensure your information is secure and how to contact us will be discussed.


Learn more about Celine Saloumi

When you try to learn more about Celine Saloumi and what we can do for you, whether by contacting us for more information, signing up for our newsletter, visiting our blog, downloading one of our free resources, or scheduling an appointment with us, you may visit our website where various information will be collected.


 


We collect: IP address, information provided by cookies or similar technologies, such as the type and version of browser you use to access our website, the page that brought you to our website, the amount of time you spend on our website, the pages you choose to visit, the amount of time you spend on each page, the identity of your Internet service provider, and the date and time you access our website. We also collect information such as your browser identification, language, operating system, and geographic location. Information about your activities on our website, such as the sections you visit, is also collected.


Finally, we collect your full name, email address, and any information you voluntarily provide to us in the course of your communications with us, such as by email, through the form on the "Contact" page, or when you make an appointment with us.


Why: The data we collect allows us to analyze how our website is used and accessed, allowing us to enhance the functionality of our website and optimize it to better meet the needs of our users. This data also allows us to provide you with quality service and to communicate with you to help you easily find the information you are looking for or, if necessary, to follow up on a request for an appointment from you.  When you subscribe to our newsletter, this data allows us to send you the requested communications.


Legal basis: necessary for our legitimate interests (improving and personalizing our products and services) and yours (responding to your inquiries and appointment requests, allowing you to contact us and to receive the newsletter to which you have subscribed, if any).


Please note that the information collected by cookies does not allow us to identify you personally. Please also note that you can choose to decline the collection of cookies through your Web browser. However, by refusing to accept cookies, you may not be able to access certain parts or features of our website.


Making purchases from Celine Saloumi


When you make a purchase from our website, whether it is to obtain services or to register for one of our trainings, we will collect certain information such as your first and last name, email address, country of residence and payment information. We also collect information shared with LinkedIn, Google or Meta if you choose to log in with your existing credentials to complete the transaction.


Why: We use this information to complete the transaction that allows you to purchase items from us. We also use this information to issue insurance receipts at your request.


Legal Basis: This information is necessary to fulfill the contract of sale between us and you. It is also necessary for the legitimate interests of the buyer, to obtain the products or services purchased, and of Celine Saloumi, to ensure that we are paid.


Please note, however, that if you refuse to provide us with the requested personal information, we may not be able to follow up on your request and process your purchase.


 


Contacting our Customer Service Department


You may wish to contact our customer service department if you have a problem or question. During this process, we will collect information such as your first and last name, email address and any other information necessary to track your transactions.


Why: We use this information to identify you and to respond to your inquiries or requests.


Legal Basis: This information is necessary to correctly identify any person contacting us and to respond to your needs.


How do we use your information?

The submission of your personal information through your use of our site is governed by this Policy. As a user of our Site, you also agree to respect and protect the personal information of others.


Specifically, we use your data for the following purposes:


To improve our Website by developing new features, conducting research, and maintaining current Website performance;

To provide you with the best possible customer service;

To communicate with you, whether for marketing, advertising or account management purposes;

To compile statistics to guide our business decisions;

To ensure we meet our contractual and legal obligations to you;

To update our records; and

To track your purchases.

Our Use of Cookies

When you visit our website, you may provide us with information via cookies or similar technologies. 


Cookies are files that contain a small amount of data about a particular user. This data may include an anonymous unique identifier. Cookies are stored on the user's computer or on the hard drive of another device. They allow us to tailor your user experience each time you visit our site.

With whom do we share your data and why?

We do not sell our users' personal information under any circumstances. Your information is shared only in accordance with this Policy. When you consent to this Policy, however, we may share your personal information with the following parties:


Third Party Providers: We may need to share some of your data with certain third parties in the course of our business.  For example, we may share some of your data with our IT vendors in the course of performing their duties, or with service providers such as marketing consultants in the course of performing their service contracts with us.


Generally, the vendors we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us, such as hosting our website via Cloudfare.

However, some third party service providers have their own privacy policies regarding the information we are required to provide to them when we use their services. With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information collected.

Parties with whom it may be legally required: we may disclose your information if required by law or if such disclosure is necessary to: 


Comply with the law or with any legal process;

Protect the rights or property of Celine Saloumi;

Protect the security of our Website, our users and their data

 


Parties that may be involved in a financial transaction: We may transfer your data as a result of a change of control, merger, liquidation, or other transaction involving Celine Saloumi. The information required for this process will only be used to complete the transaction, and we will only disclose this information without your consent if permitted by law. We will take the necessary measures to protect the confidentiality of this information and will destroy it if the transaction is not completed or if its use is no longer necessary to complete the transaction.


Please note that you may leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.


Your Rights

Data protection laws give you certain rights in relation to your information. In particular, you can:


Ask us for access to your data in order to verify it. Note, however, that we reserve the right to ask you for additional information to prove your identity;

Ask us to modify or rectify your data;

Ask us to delete personal data we have in our possession, unless we are required to retain it in order to comply with legal obligations, for example;

Object to the processing of your data, unless we have legitimate reasons that would override your rights or interests or if we need to continue to process that data for the establishment, exercise or defence of a legal claim;

Request us to restrict the processing of your data if it is incorrect, if you believe that our processing of your data is unlawful, or if we no longer need to process your data, but need to retain it for legal purposes;

Request your data and personal information from us in an accessible format;

Withdraw your consent to the processing of your personal data;

Complain to the relevant authority if you believe that we are processing your data in breach of applicable data protection laws

Access and control of your data

You can check, change or delete your personal information by emailing us at [email protected] or via our "Contact" section on our website, or at the contact details available at the end of this Policy. We will respond to your request as quickly as possible. Please provide us with sufficient details so that we can identify you and respond to your request.


Where your data is stored

Your personal information is hosted locally on our servers as well as on Cloudfare's servers located in the United States.


How long we keep your information

We will retain all information collected for as long as it is necessary to fulfill the purposes for which it was collected or for other essential purposes such as compliance with legal obligations (e.g., our ethical obligations). We will destroy this data at the end of this period, or if you decide to withdraw your consent. If you so request, once your data has been deleted, you will receive confirmation that your request has been processed.

Security

To protect your personal information, we take reasonable precautions to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed in an inappropriate manner.


For example, our Website uses the HTTPS protocol for communications, secured by an SSL certificate. In addition, we ensure that only authorized individuals within our organization who need to access your information have access to it.


If you have any questions about the security of your personal data, please email us via the "Contact" section of our website or directly at [email protected].


Age of Consent

We do not solicit or collect personal information from minors under the age of 14. If you are a parent or guardian and realize that a minor under the age of 14 has provided us with personal information, please contact us. If we become aware that we have collected personal information from a minor under the age of 14 without parental consent, we will delete any information that may have been collected.


Jurisdiction

If you are not satisfied with our response to a request for your personal information, you may contact the Commission d'accès à l'information du Québec, the public body responsible for overseeing personal data management and processing practices in Québec.


Commission d'accès à l'information du Québec


Address :

Bureau 900

2045 Stanley Street

Montreal (Quebec) H3A 2V4

Telephone: 514 873-4196

Fax: 514 844-6170


Toll free telephone: 1 888 528-7741

E-mail: [email protected]


Website: http://www.cai.gouv.qc.ca


Changes to the Policy

We reserve the right to change this Policy at any time; please check back frequently. Unless otherwise stated, changes to this Policy are effective immediately upon posting on our Site. If we make changes to this Policy, we will notify you here of the update so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


Questions and Contact Information

If you wish to access, correct, amend or delete any personal information we have about you, file a complaint, or if you simply want more information, you may contact us at the following coordinates:


ARTY LAW

C/O Celine Saloumi (Privacy Officer)

360 Saint Jacques Street, Suite G101, Montreal, QC, H2Y 1P5

[email protected]